Privacy Policy

Effective Date: October 16, 2026

This Privacy Policy explains how Plexient ("Plexient," "we," "our," or "us") collects, uses, shares, and protects personal information when you visit our website, use a Plexient demo application, contact us, or otherwise interact with us online.

By using the Plexient website or submitting information to us, you agree to the practices described in this Privacy Policy. If you do not agree, do not use the website or provide personal information through it.

Information We Collect

We may collect the following categories of information:

• Information you provide directly, such as your name, company name, email address, phone number, and any details you include in messages or meeting requests.
• Information collected automatically through the website, such as IP address, browser type, device information, pages viewed, referral source, date and time of access, and basic diagnostics or hosting logs.
• Information you provide during business development or advisory discussions, to the extent you choose to share it with us.
• If you text us, your mobile phone number, the content of the messages you send, and the date and time of your SMS opt-in and opt-out (see "SMS Text Messaging" below).

How We Use Information

We may use personal information to:

• respond to inquiries and communicate with you;
• provide and improve our website and business operations;
• schedule meetings and manage prospective or current business relationships;
• maintain security, detect misuse, and protect our rights;
• comply with legal obligations and enforce our terms.

We do not sell your personal information.

How We Share Information

We may share information:

• with service providers that help us operate the website, communications, or hosting infrastructure;
• with professional advisers, such as legal, accounting, or insurance advisers, when reasonably necessary;
• when required by law, regulation, legal process, or government request;
• in connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business.

We do not share personal information with third parties for their own independent marketing use.

All of the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, maintain business records, resolve disputes, and comply with legal obligations.

SMS Text Messaging

Plexient uses SMS text messaging only to send project status updates to people who have texted us first.

• Inbound first. You opt in by texting your name and project name to a Plexient phone number. Our system replies automatically to confirm your enrollment. Plexient does not send text messages to any phone number that has not first texted us.
• Recorded opt-in. We record your phone number, the name and project name you send, and the date and time of your inbound message as your opt-in. Project status updates are sent only to numbers with a recorded opt-in.
• How we use SMS information. We use your phone number and messages only to respond to you, send the project status updates you requested, and keep a record of your consent.
• No sharing. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
• Opting out. Reply STOP at any time to stop receiving messages. Reply HELP for help. We keep a record of your opt-out so that we do not message you again unless you text us to opt back in.

Message frequency varies based on project activity. Message and data rates may apply. See our Terms and Conditions for full SMS program terms.

Security

We use reasonable administrative, technical, and organizational measures to protect personal information. No website, email system, or internet transmission is completely secure, so we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party sites or services. We are not responsible for the privacy practices, content, or security of those third parties.

Your Choices

You may contact us to request access to, correction of, or deletion of personal information you have provided to us, subject to applicable law and our recordkeeping obligations.

If you no longer want to receive non-essential communications from us, you may ask us to stop by contacting us at the email below. To stop text messages, reply STOP to any message from us.

Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. Your continued use of the website after an updated policy is posted means you accept the revised policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at tom@plexient.com.

Any dispute relating to privacy or the use of this website is subject to the Terms and Conditions and the laws of the State of New York.